Job Search Results
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
This territory includes: Brooklyn, NY
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.
Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.
Position Summary
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key Responsibilities
Portfolio Promotion
Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
Fair & Balanced Scientific Dialogue
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Experience in Oncology required.
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven through a track record of performance.
Key competencies desired
Customer/commercial mindset
Demonstrated ability to drive business results.
Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Patient centricity
Understands the patient journey and experience.
Has a patient-focused mindset.
Scientific Agility
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
Analytical Capability:
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Enterprise mindset
Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
Track record of balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
The starting compensation for this job is a range from $120,00-$160,000, plus incentive cash and stock
opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Medical Affairs
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Summary:
The primary role of the Medical Science Liaison (MSL) is to engage in meaningful peer-to-peer scientific dialogue with healthcare system leaders such as Regional Thought Leaders (RTLs), National Thought Leaders, and Healthcare Professional (HCPs) within a defined geography to translate science into patient care. MSLs will also engage the top HCPs in high-disease burden hospitals.
The MSL captures medical insights and acts as a clinical & scientific advisor to cross-functional partners. Ensures applicable interactions are aligned with enterprise and medical strategies and ultimately serve to ensure patients have access to BMS medicines through their efforts to ensure the medical community is fully apprised of their safe and effective use. Additionally, the MSL will work with medical community to address other pertinent scientific related questions not limited to approved assets and indications. MSL engagement with HCPs is focused on pre- and peri-launch activities or according to lifecycle needs of the brand.
The MSL will engage in educational dialogue with relevant HCPs and share relevant clinical evidence and information based on the physicians’ needs and in accordance with the field medical plan. The MSL will also be responsible for serving on a scheduled, standing basis as “Medical on Call” - virtually engaging treating physicians in the community, facilitated by their commercial counterpart, TAS (Therapeutic Area Specialist), to answer unsolicited off-label and technically complex questions in real time. The Medical on Call capability and operating model will be implemented in 2024/5 on a market-by-market basis as the technology and operating model are ready.
This role is field-based, and it is anticipated that the employee will spend a majority of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders, while also supporting internal stakeholders and continuing to maintain a high level of therapeutic expertise.
The territory will support Southern California, Arizona, Hawaii
Responsibilities:
Develops trusted relationships with appropriate academic and community Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue in both proactive and reactive settings. The MSL will use various channels for interactions (1:1, group presentations, virtual, etc.)
Medical engagement
- Effectively collaborates and engages in scientific dialogue with TLs to gain insights on clinical landscape to ensure development of a medical plan that is both product/disease area focused and translates into effective launch
- Proactively engages in scientific and clinical conversation to ensure development of a medical plan that is both product/disease area focused and translates into effective launch and LCM activities.
- Engages with medical societies, PAGs (Patient Advocacy Groups) and guideline committee members as appropriate.
- Provides training for external speakers as needed.
- Strategically engages payers in the pre- and peri-launch phases (with fHEOR and Account Executives).
- Provides medical support to address unsolicited HCP questions in real-time, both in face-to-face interactions and through the Medical on Call virtual capability.
- Develops credible connections with key Thought Leaders (TLs) in Oncology through high-quality peer-to-peer scientific dialogue.
- Appropriately document and achieve annual goals
- Leverages digital capabilities to enhance medical engagement
Clinical Trial engagement
- Provides recommendations and insights to clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GDO.
- Liaises with key large accounts to understand clinical barriers to patient access and ensuring equity in access to clinical trials.
- Leads major evidence read-outs with clinical trial investigators e.g., Ph 3 top-line data.
- Support Interventional and Non-Interventional Research (NIR) studies (e.g. identification and assessment of potential study sites) to facilitate patient recruitment and/or discussions around the safe and effective use of BMS investigational products, as agreed with home office medical and Global Development Operations (GDO) and as defined by the study scope document
- Provide recommendations and insights to clinical development team on study and site feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and GDO
- Support HCPs in the ISR submission and execution process and study follow-up as agreed upon with home office medical and GDO
- Ensure that BMS Pharmacovigilance procedural documents are understood and applied by investigators of local studies, and alert appropriate BMS personnel to any identified Adverse Events
- If applicable, support CRO sponsored studies as agreed with home office medical and GDO and as defined by the study scope document
Required Qualifications & Experience:
- MD, PharmD, PhD, APP, PA, NP with experience in a specific Disease Area or with a broad medical background or relevant pharmaceutical experience
- Working in a scientific and/or clinical research environment. Field medical expertise preferred.
- Deep understanding of TL environment and needs.
Strong Oncology experience
- Scientific or clinical disease area knowledge, patient treatment trends, clinical landscape
- Pharmaceutical industry including compliance and regulatory guidelines
Understanding of scientific publications
- Clinical trial design and process
- Understanding of national and regional healthcare and access environment.
Travel
- As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
- The MSL will spend majority of their time in the field with their external customers and additional requirements based on territory assignment and team needs, as needed.
Key competencies desired:
Scientific Agility
- - Ability to engage in a dialogue about data in a compelling, fair and balanced way and explain in a manner that resonates with TLs/HCPs
- - Expert knowledge of clinical practice and evolving healthcare delivery models.
- - Ability to understand and critically appraise scientific publications.
- - Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.
- - Understands treatment paradigms, competitive landscape and can frame information in a convincing and compliant way that resonates with physicians.
- - Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
- - Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
Patient centricity
- Understands the patient journey and experience.
- Has a patient-focused mindset.
Customer-focused/enterprise mindset
- Understands overall enterprise objectives and prioritization.
- Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment.
- Willingness to embrace new ways of working and technological tools.
- Demonstrated ability to drive organizational performance.
- Experience identifying, engaging, and cultivating relationships with HCPs.
- Demonstrated ability to influence matrix organization and problem-solving mentality.
Analytical Capability
- Ability to analyze data, such as market trends, and HCP preferences. Data-driven insights help them strategize and target their efforts effectively.
- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and proactive presentations to suit individual HCP needs.
- Ability to derive actionable insights from data and analytics, including CE^3 analytics engine.
- Providing feedback proactively to enable continuous improvement of technology and tools like CE^3.
Technological Agility
- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables them to respond promptly to inquiries, share updates, and maintain effective communication.
- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality HCP data in a timely manner, track interactions, and plan future engagements with healthcare professionals
- Ability to use the Medical on Call technology effectively.
- Keeping up to date with technological advancements and changes.
Teamwork/Cross-functional mindset
- Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders.
- Knowledge of the national healthcare and access environments.
- Deep knowledge and experience of RWE. Ability to interpret RWE and identify opportunities for RWE projects.
- Be a representative of BMS in all interactions with external stakeholders.
- Holds a high level of integrity and good judgment, to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
The starting compensation for this job is a range from $150,000 - $200,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Careers site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
This territory includes: Queens, NY
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.
Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.
Position Summary
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key Responsibilities
Portfolio Promotion
Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
Fair & Balanced Scientific Dialogue
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Experience in Oncology required.
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven through a track record of performance.
Key competencies desired
Customer/commercial mindset
Demonstrated ability to drive business results.
Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Patient centricity
Understands the patient journey and experience.
Has a patient-focused mindset.
Scientific Agility
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
Analytical Capability:
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Enterprise mindset
Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
Track record of balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
The starting compensation for this job is a range from $120,00-$160,000, plus incentive cash and stock
opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
This territory includes: Hackensack, NJ
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.
Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.
Position Summary
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key Responsibilities
Portfolio Promotion
Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
Fair & Balanced Scientific Dialogue
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Experience in Oncology required.
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven through a track record of performance.
Key competencies desired
Customer/commercial mindset
Demonstrated ability to drive business results.
Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Patient centricity
Understands the patient journey and experience.
Has a patient-focused mindset.
Scientific Agility
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
Analytical Capability:
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Enterprise mindset
Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
Track record of balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Information Technology
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
We are seeking an Associate Director, Digital Capability Management to join the Cell Therapy Development IT team, with end-to-end responsibility for managing the build and run activities for CTD technology assets.
Desired Candidate Characteristics:
- Have a strong commitment to a career in technology with a passion for healthcare
- Ability to understand the needs of the business and commitment to deliver the best user experience and adoption
- Able to collaborate across multiple teams
- Demonstrated leadership experience
- Excellent communication skills
- Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo
- Agility to learn new tools and processes
Ideal Candidate Characteristics:
- Deep understanding of Benchling platform and core technologies at a Tier 2/3 level.
- Experience coordinating with Benchling Engineering team, particularly in cases with time-critical needs.
- Experience working with Benchling Product Specialists and Technical Product Specialists to identify root causes of issues, offer workarounds when possible, and present analysis and data to Engineering teams when needed.
- Demonstrated understanding of scientific lab workflows/process in Cell Therapy Research.
- Familiarity of Cell Therapy research processes (molecular biology, cell sciences, protein purification, flow cytometry etc.).
- Demonstrated ability to translate scientific workflows/process into Process diagrams and User Stories for software configuration/development.
- Experience performing root-cause analyses to appropriately triage and/or resolve back-end issues.
- Experience in leveraging API endpoints to extend software for complex workflows.
- +1 years of experience in a lab or research setting highly preferred, along with demonstrated ability to quickly understand complicated scientific concepts and empathize with scientists.
- 1-2 years’ experience with LIMS, ELN, or other relevant scientific/informatics data management software (preferred).
- Experience writing and debugging in a coding language such as SQL, JavaScript, R, or Python.
Key Responsibilities
- Owns end-to-end responsibility for managing the build and run activities for CTD technology assets ensuring they are reliable, accessible, & secure, with primary focus on the Benchling platform.
- Manages Total Cost of Ownership (build & run) and the key drivers behind them to ensure cost efficiency and effectiveness.
- Partners with Application Support vendor(s) to design, develop and implement innovative technology solutions with focus on best possible end-user experience.
- Collaborates with Business and IT Plan function to define business requirements, project & enhancement timelines and budget, develop acceptance criteria, testing, training and change management plans.
- Ensures design and configuration are documented appropriately and test scripts and scenarios are maintained.
- Stays informed of new functionality for SaaS solutions with an understanding of Vendor’s future roadmap and alignment to BMS strategy.
- Proactively looks for opportunities to improve, re-use and continuously simplify our IT environment.
- Works in an Agile manner.
- Ensures compliance to evolving regulations.
- Demonstrate effective skills in contributing to cross functional teams, with strong verbal, written, interpersonal communication skills.
Qualifications
- BS (required), Major in CS, CIS, MIS or equivalent. MS or related advanced degree is a plus
- 10+ years of experience in IT with demonstrated success in delivering and supporting SaaS and custom-built solutions and managing/partnering with software vendors and service providers.
- 5+ years of experience in a lab or research setting highly preferred, along with demonstrated ability to quickly understand complicated scientific concepts and empathize with scientists.
- 3+ years’ experience with LIMS, ELN, or other relevant scientific/informatics data management software.
- Experienced in working with managed service providers across multiple locations.
- Excellent communication skills with ability to clearly articulate strategic capabilities and direction, status of requests and issues both with IT Business Partner Organizations and core functional teams.
- Excellent collaboration skills, with the confidence to both influence and partner to build strong relationships with IT colleagues, business partners, external technology partners and service providers.
- Ability to apply technical solutions to business processes.
- Strong Project Management skills, and experience with agile and scrum methodologies.
#LI-Hybrid
The starting compensation for this job is a range from $166,000 - $208,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Functional Area Description
- The Worldwide Patient Safety group is responsible for ensuring the safety of our medicines; pharmacovigilance and pharmaco-epidemiology deliverables including single case and aggregate safety monitoring, safety reporting, contribution to benefit-risk assessment, risk management planning and strategy, and execution of certain post-marketing commitments and ensuring compliance with global regulatory requirements.
Position Summary
- This is a global role which supports the Worldwide Patient Safety Vision through understanding the impact of daily Safety Data Processing work on all stakeholders. This role provides oversight of quality and process optimization through a Business Partner Model working with multiple global stakeholders across WWPS and external functions to ensure business critical safety data processing to support regulatory obligations. Primary focus will encompass review and reconciliation of adverse event data in the Worldwide Patient Safety database and data in the clinical trial database. This role includes oversight of SAE reconciliation activities between the clinical and safety databases. Includes active performance of SAE reconciliation, medical coding review and data listing review, as well as management of tracking tools to support Clinical Trial reconciliation. Scope includes additional forms of safety reconciliation internal and external to BMS such as Medical Information, Business Partner, Customer Service Agreements, Patient Support Program, Investigator Sponsored Studies, Specialty Pharmacy, Social Media, Customer Care REMS,SUSAR Reconciliation, and others as identified to ensure data integrity and quality of AE information held within the Corporate Safety Database to facilitate benefit, risk evaluation and additional pharmacovigilance activities conducted by Worldwide Patient Safety.
Position Responsibilities
- Ensure the quality and accuracy of adverse event reports. Learn and navigate the intricacies of the BMS Drug Safety Databases to process adverse event reports.
- Rely upon medical knowledge to conduct comparisons of adverse event source documents against Safety Database screens for transcription and medical accuracy.
- Rely upon medical knowledge to conduct comparisons of adverse event source documents against Safety Database screens for transcription and medical accuracy
- Demonstrate the ability to handle ambiguity of inquiries by identifying reporting regulations to provide solutions for resolution and escalate issues in contract agreements to senior management as appropriate
- Participate in review, update and execution of study/vendor specific related documents including but not limited to safety management plan (SMP), Pharmacovigilance Agreement (PVA) and Safety Data Exchange Agreements (SDEA)
- Act as SME in Safety database configurational matters
- Assist with CRO, vendor oversight activities
- Assist with inspection readiness activities related to areas of focus
- Employ effective oral and written communication skills with multiple global stakeholders across WWPS and external stakeholders.
- Maintain a customer service focus with internal and external WWPS colleagues.
- Utilize cultural awareness to incorporate the varying medical philosophies of regulatory bodies worldwide and the idiosyncrasies of health care delivery.
- Take personal initiative by proactively identifying innovative ways to accomplish tasks and drive toward process efficiencies.
- Utilize effective organizational skills to prioritize deliverables in order to accomplish work in established timeframes.
- Demonstrate the ability to handle ambiguity of inquiries by identifying reporting regulations in order to provide solutions for resolution.
- Demonstrate strong teamwork skills to ensure that processes, procedures, and best practices are consistent across WWPS and that regulatory requirements are met in a timely manner and with high quality.
- Collaborate with Medical Review Safety Physicians and Safety/ESR Scientists across therapeutic areas on case-related issues, while seeking guidance from ICSR End to End managers.
- Contribute to continuous quality improvement process through projects and other related departmental initiatives.
- Serve as a trainer, mentor, and guide for colleagues within WWPS by providing perspective on the broad organizational impact on their daily work.
- Utilize knowledge of specific work practices, Standard Operating Procedures (SOP), and regulations in order to maintain oversight of vendor activities to ensure successful execution of tasks.
- (Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)
Degree Requirements
- Bachelor’s degree, Scientific/medical background (B.S./B.A) in Life Science, Nursing, Regulatory Affairs, Chemistry or Pharmacy preferred
Experience Requirements
- Minimum of 3-5 years pharmaceutical experience preferred
Key Competency Requirements
- Knowledge of general, including international, ICSR processing and reporting requirements, regulations, guidelines and procedures.
- Mastery of health / life sciences gained through either formal education or on job experiences.
- Mastery of safety data processing, as well as the ability to understand the future impact.
- Demonstrated ability to analyze and interpret complex problems/data gathered from a variety of sources and, through effective decision-making and planning, delivers superior business solutions
- Experience to supervise a team of individuals successfully and productively
- Demonstrated ability to effectively communicate to a diverse audience, at multiple levels within the company, through various formats, i.e., presentations, written proposals/reports/correspondence, leading meetings, face to face dialogue influencing them to accomplish common goal
- Mastery of the intricacies of the BMS drug safety database.
- Knowledge of BMS drug development and commercialization process and the impact of safety data Processing on that process.
- Experience working with a wide range of technically and culturally diverse people and influencing them to accomplish a common goal.
- Technical Proficiency: Experienced in advanced functionalities of operational tools. Integrates/utilizes digital automations tools into daily workflows.
- Problem-Solving: Solves complex problems by reviewing data flows and leveraging digital tools and methods.
- Process Management: Ability to optimize existing processes through incremental improvements and digital enhancements to help pre and post process teams
- Data Analysis: Uses advanced analytical tools and techniques to interpret and visualize data.
- Critical Thinking: Critically evaluates different options based on evidence and context to form reasoned judgments.
- Data Management: Monitors and reviews data with an eye for anomalies and patterns that could impact workflow or output quality.
- Strategic Thinking: Understands the role of basic digital tools in achieving specific operational goals and can articulate simple digital-based strategies
- Decision-Making: Uses data summaries to support decisions based on clearly defined options and guidelines
- Change Management: Supports digital change initiatives and communicates their immediate benefits
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Manufacturing/Ops
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary: The VP, Cell Therapy Drug Product Manufacturing Operations is responsible for overseeing all internal cell therapy drug product manufacturing sites. The role will set strategic direction for internal manufacturing operations and ensure reliable supply in compliance with global cGMP standards.
Impact: ~$1.0B spend management
Organization: ~3000 FTE (US, EU, Asia)
Key job responsibilities:
Accountable for all internal Drug Product Manufacturing operations and related budget and spend. Partners with quality, technical, regulatory, supply chain, and procurement functions to ensure reliable and compliant supply of cell therapy products.
Leading strategy development and execution:
Utilizes insights from an integrated understanding of business and local external environment to provide strategic input into creation of site and product supply strategies.
Develops and implements site strategy and plans that are aligned with the broader organizational strategy.
Knows the local economic, market, regulatory, environmental and industry trends and uses trend data to maximize opportunities and minimize risk exposure.
Champions Operational Excellence by institutionalizing changes in process, practices, business models, governance, etc.
Builds appropriate, strategic relationship with external partners.
Anticipates risk and builds contingencies to help mitigate impact.
Delivering financial commitments:
Effectively manages P&L (bottom line) to optimize financial performance.
Delivers financial commitments to optimize short term performance and long term growth while ensuring compliance with all laws, regulations, and company policies.
Appropriately allocates resources to align with supply strategies.
Conducts financial reviews to monitor business performance.
Establishes appropriate budget goals aligned with the internal strategy and plans.
Enhances and ensures financial forecasting / projection accuracy.
Understands external financial pressures (including cost of goods), anticipates potential effect on business and takes appropriate action.
Influencing external environment:
Represents BMS interests with important external stakeholders as appropriate and aligned with corporate direction, e.g. government and regulatory officials, industry and industrial associations, and the media.
Ensures effective management of the relationship with external third parties, where involved. Maintains company’s rights under the contractual relationship and complies with contract in conduct of operations.
Strengthens and improves the image of BMS and the pharmaceutical/health care industry.
Integrating the matrix through vertical and horizontal alignment:
Serve on the Cell Therapy Development and Operations leadership team with a “Board of directors mindset” to create a unified and seamless cross-functional leadership team that works together to achieve organizational objectives.
Defines the leadership structure for the Cell Therapy internal manufacturing network.
Builds personal credibility and strong working relationships, breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and agility for optimized organizational performance
Champions Enterprise Mindset fostering collaboration between cross-functional teams and establishing sound partnerships with global functions
Ensures the right people and resources are in place and optimally allocated to achieve results.
Establishes and works within appropriate governance models.
Creates an environment that fosters accountability, innovation, learning, knowledge sharing and constructive disagreement.
Makes decisions with appropriate balance of alignment, speed, and rigor.
Institutionalizing a culture of compliance and high performance:
Communicates and sets the example for why compliance is integral to business success and achieving competitive advantage in the marketplace.
Establishes and monitors the financial and business controls and processes to follow internal and external rules and regulations for or within the legal entity.
Creates and drives a culture of continuous improvement focused on maximizing efficiencies and delivering operational excellence.
Attracting, developing and retaining diverse talent:
Exemplifies the BMS Behaviors and leadership capabilities at all levels in the organization and amongst his/her peers
Serves as a role model providing feedback and coaching across all functions
Conducts short and long range talent planning to ensure readiness of talent to execute future organizational objectives
Establishes an efficient and effective organizational structure with clearly defined roles and responsibilities; drives short and longer term workforce planning, leveraging on external and internal best practices to achieve organization effectiveness
Works across functions to build organization and individual capability, utilizing BMS programs and practices as applicable (e.g. talent reviews, functional excellence programs, career development, etc.)
Is visible and communicates with people at all levels
Develops strong relationship with employees and provides open and clear communication ensuring a clear path for issue resolution
Critical Leadership skills needed:
Enterprise Mindset
Uses knowledge of external and internal business factors to inform decisions.
Ensures teams are responsible for contributing beyond their own function.
Proactively connects teams, networks and individuals in order to increase organizational performance.
Creates integrated, long term strategies that have the potential to transform BMS and the industry.
Authentic Leadership
Fosters a climate of self-awareness and open dialogue; speaks to personal struggles and how they deal with/overcome them.
Understands others’ styles and approaches and knows how to leverage and value them.
Holds others accountable for doing the right thing, even when it requires some personal risk.
Change Agility
Identifies and creates distinctive, game-changing opportunities that lead to higher organizational performance.
Has the data and rationale to see the future of the industry, frames it in an understandable way and wins support for change in a fast-paced environment.
Thinks 3-5 years ahead, develops contingency plans for multiple scenarios.
Hires, develops and rewards change agents, welcoming and encouraging those who challenge, to the status quo and test their own thinking.
Talent Developer
Uses understanding of BMS strategic requirements to identify future talent needs and puts plans in place to address.
Continuously scans external networks for talent with key capabilities for BMS and is proactive in creating opportunities to attract external talent.
Proactively facilitates cross-functional assignments or opportunities.
Provides coaching and support over the long term. Encourages appropriate risk taking in one’s development and supports learning from challenges and setbacks.
Courageous Innovator:
Stretches beyond the expected to succeed in a rapidly evolving, strategic, and transformational environment.
Required Qualifications and Experience
15+ years of biopharmaceutical operations/manufacturing technology experience in a complex global environment with a track record of establishing productive relationships internally and externally. Experience in aseptic operations a plus.
BS/BA in Technical Field (Biology, Microbiology, Chemistry, related life sciences or engineering) with advanced technical degree, MBA, and/or equivalent experiences desirable.
Demonstrated leadership in managing multifunctional, experience and diverse teams within an Operations environment
Leadership experience in one or more functions (e.g. Production, Quality, Supply Chain, and Manufacturing Technology)
Leadership experience in different manufacturing environments and in similar matrix, multi-location environments
Experience working in and with multiple geographies.
Understanding of regulatory environment and challenges including experience interfacing on government/ policy issues
BioPharmaceutical industry experience a plus, aseptic drug product manufacturing desired.
Experience in being the lead change agent in complex transformational activities
Ability to travel on an as-needed basis, up to 50%.
The starting compensation for this job is a range from $360,000 USD - $500,000 USD, plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-HYBRID
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Compliance and Ethics
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
At BMS, we believe business functions and Compliance & Ethics are equally accountable for both company success and ethical behavior. Our Compliance & Ethics team is committed to enabling well-informed, risk-based decisions that get more medicines to more patients, faster.
The Executive Director of Risk Assessments will be a key leader within our organization, responsible for driving the continuous improvement of our risk assessment practices for healthcare compliance, enterprise risk management and third party risk. This role requires a strategic mindset, strong analytical skills, and the ability to collaborate effectively with cross-functional teams. The successful candidate will have a proven track record in risk management, process design, and effective communication.
The Executive Director of Risk Assessments will play a critical role in enhancing and updating risk assessment methodologies, models, inputs, requirements, and processes within our organization. This position will be responsible for training primary owners and business stakeholders on how to execute the risk assessment process effectively. Additionally, the Executive Director will oversee the deployment of risk assessments through applicable tools, monitor their performance and completion, and facilitate calibration processes to ensure accuracy and consistency. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!
Key Responsibilities:
- Lead a global team that is accountable for risk assessment and analysis related to healthcare compliance risk, enterprise risk and third-party risk.
- Design, enhance and update risk assessment methodologies, models, inputs, requirements, and processes to ensure their effectiveness and alignment with industry best practices.
- Educate primary owners and business stakeholders on how to execute the risk assessment process, providing guidance and support to ensure consistent and accurate assessments.
- Oversee due diligence of third parties for C&E as required.
- Strategically deploy risk assessments through applicable tools, leveraging technology to streamline and automate the process where possible.
- Oversee and monitor the performance and completion of risk assessments, ensuring adherence to established timelines and quality standards.
- Facilitate and manage risk assessment calibration processes to ensure consistency and accuracy across different teams and business units.
- Design, develop, and distribute comprehensive reports on risk assessment findings to designated stakeholders, providing actionable insights and recommendations.
Qualifications & Experience:
- Requires deep expertise in healthcare compliance monitoring and remediation, enterprise risk management and third party risk management, typically gained through at least 15 years of experience in related roles.
- Risk Management: Possess a deep understanding of risk management principles, frameworks, and methodologies, with the ability to apply them effectively in the context of risk assessments.
- Process Design: Demonstrate expertise in designing and optimizing processes, ensuring efficiency, accuracy, and scalability in risk assessment activities.
- Communications: Possess excellent communication skills, both written and verbal, with the ability to effectively convey complex risk assessment concepts to diverse audiences.
- Executive Presence / Influence: Exhibit strong executive presence and the ability to influence stakeholders at all levels of the organization, driving alignment and support for risk assessment initiatives.
- Works independently / with minimal direction.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Administrative Services
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary:
Provide the Regulatory Law team with administrative support as well as the execution of assignments, tasks, and projects.
Responsibilities:
Organize administrative activities such as calendars, meetings, travel, conferences, expenses and related activities for assigned stakeholders
Perform a variety of administrative responsibilities to support the practice area
Work closely with management and team members to establish task needs, deadlines, and budgets
Assist with onboarding of new team members
Support opportunities for efficiency across department
Identify opportunities for process improvement within practice area
Work in matter management and e-billing software, as needed
Support creation and maintenance of SharePoint sites and knowledge management activities
Access and manage the Escalation SharePoint and calendar, including creating and modifying Escalation meetings and Pre-Escalation meetings.
Make effective decisions when presented with multiple options on assigned tasks
Coordinate and answer correspondence
Work independently and serve as a key team contributor for special nonrecurring and ongoing tasks, assignments and projects
Required Qualification(s) and Desired Experience:
A completed Bachelor's Degree from an accredited university
3+ years experience in administration at a law firm, large corporation, or similar professional environment
An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job, preferably in a law firm, corporate legal / compliance department, or other legal services provider environment
Some project management experience helpful
Experience with pharmaceutical industry helpful
Strong communication skills – written and verbal
Strong interpersonal skills and ability to work on teams cross-functionally
Strong problem solving, analytical, and organizational skills
Capacity and willingness to develop new skills and learn new software applications.
Advanced knowledge in Microsoft Office, Outlook, Concur, Purchasing systems and SharePoint preferred
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Job Title
Senior Global Trial Manager
Division
Research and Development
Functional Area Description
Global Trial Managers, crossing all therapeutic areas and research phases, collaborate with cross-functional teams to drive operational aspects of complex,
global clinical research studies from concept to final clinical study report.
Position Summary / Objective
- Provides strategic and operational leadership of clinical research studies to ensure delivery on time, within budget, and of high quality in compliance with ICH/GCP, Regulatory Authorities' regulations/guidelines, and applicable SOPs/WPs.
- Independently leads complex, large, global in-house or outsourced, Non- Registrational Data Generating or Registrational Data Generating trials/studies at any point in the life cycle of the trial/study (i.e. start up, maintenance, or close-out).
- Acts as the primary operational contact for the study and leads the cross- functional global team for execution of the study.
- May provide operational leadership of one or more cross-functional Study Team(s) and/or performance and quality oversight of one or more Contract Research Organization (CRO) teams and vendors.
- Has high global organizational impact and influence, and significant impact on function and Study Team.
Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned.
Position Responsibilities
Responsibilities involve a combination of execution and oversight, dependent on the sourcing model, to ensure deliverables and may include, but are not limited to, the following:
Project Management
- Directs and delegates to the assigned Global Trial Management Staff as applicable
- Drives study execution utilizing available performance metrics and quality indicators and study milestones and drivers
- Oversees clinical monitoring quality and adherence to established processes and plans.
- Develops, manages, and maintains study deliverables (i.e. timelines, study plans, etc.) through collaboration with internal and external stakeholders using data and strong interpersonal influencing skills to make robust data driven decisions.
- Proactively identifies potential risks and develops/implements actions to avoid/mitigate and make the appropriate trade-offs of balancing risks with study deliverables and costs.
- Maintains/updates data as appropriate in project management tools including CTMS.
- Troubleshoots complex issues with little guidance and support.
- Informs operational program lead(s) and other leadership (as appropriate) on overall clinical trial plans, recruitment status, and raises potential issues/mitigation.
- Leads, develops, and implements cross-functional/global initiatives and best practices.
- Creates, maintains, and implements project management tools at the study level (e.g. actions, decisions, issues log and risk management plan).
Study Planning and Conduct
- Supports and oversees country and site feasibility/selection processes with use of robust data.
- Provides operational and strategic input into Study Team and study documents.
- Collaborates with CSO on global investigational product [IP] supply forecasting/management.
- Participates in the subject recruitment/retention strategy and related initiatives (e.g. recruitment material).
- Participates in clinical service provider (vendor) selection, specification development, and management/oversight.
- Oversees TMF set-up, ongoing quality review, operational oversight memo, and requests final reconciliation.
- Provides input to and reviews study training for Study Team, investigational sites, and vendors in collaboration with the Clinical Scientist.
- Oversees study specific CSR appendices.
- Provides input and communicates with the appropriate teams for response to country/regulatory and IRB/IEC.
- Proactively manages issues and information sharing with key internal/external stakeholders with use of standardized reports and other mechanisms.
- Highly proactive risk identification, contingency planning, innovative problem solving, and the ability to solve multiple problems with varying degrees of complexity for multiple functions and understands when escalation is needed.
- Oversees service providers without supervision.
- Leads Audit Response Team and CAPA and participates in inspections.
- Supports the development/management/review vendor scope of work (SOW), invoices, and accruals as per the contract, quality requirements, and budget.
Relationship Management
- Proactively develops and maintains collaborative relationships with internal partners/stakeholders across the multidisciplinary teams.
- Manages external partners including Contract Research Organizations (CROs), Academic Research Organizations (AROs), and other clinical service providers as applicable.
- Influences key stakeholders inside/outside of the team and capitalizes on established relationships.
Leadership Competencies
- Creates realistic plans that clearly define goals, milestones, responsibilities and results.
- Maintains focus on strategic objectives while accomplishing operational goals.
- Places a priority on getting results with an emphasis on high quality outcomes.
- Holds self and others accountable for accomplishing goals.
- Makes timely, data-driven decisions while balancing against daily priorities.
- Develops and maintains effective working relationships with people across cultures.
- Encourages collaboration across teams, functions, and geographies.
- Ensures that conflict is handled constructively so that performance is not impacted.
- Displays a willingness to challenge the status quo and take risks.
- Responds resourcefully to changing business demands and opportunities, proactively looking for ways the team can contribute.
- Maintains optimism, support and composure in times of change, uncertainty, or stress.
- Executes/delivers on corporate objectives and drives goals.
- Leads global cross functional therapeutic programs.
- Creates global solutions for processes.
- Acts as mentor, driver, and motivator to Global Trial Specialist, Associate GTMs, GTMs, and others in the Study Team and function, especially during challenging times.
- Frequently encourages others to consider new approaches and ideas, avoiding getting stuck in a "one right way" approach.
- Models and promotes positive team behaviors in a cross-functional setting by inspiring and holding others accountable for accomplishing goals, building a culture of energy and commitment that challenges people to excel, recognizing and rewarding accomplishments, managing issues, and providing guidance/feedback on performance.
- Can be viewed as a SME by cross functional teams.
- May participate in company initiatives, leads continuous improvement initiatives, and shares knowledge where applicable.
- Provides guidance regarding company policies and procedures.
Degree Requirements
BA/BS or equivalent degree in relevant discipline
Experience Requirements
- Minimum 6 years of clinical study management experience of which at least 2 years should have been in direct multinational study management.
- Experience in leading global clinical trials and multi-functional teams.
- Demonstrated project management and organizational skills with strong presentation and communication abilities.
- Experience with electronic quality, compliance and CTMS systems.
- Risk management experience preferred.
- Experience in managing CROs experience is a plus.
Key Competency Requirements
- Demonstrated project management and organizational skills with strong presentation and communication abilities.
- Ability to see and understand how work at hand may have program or global implications and follows through to connect appropriate stakeholders
Technical Competencies
- Strategic clinical trial project management and study management expert.
- Intermediate knowledge of clinical trial forecasting, and financial management.
- Expert knowledge of ICH/GCP, regulatory guidelines/directives, and drug development and Clinical Trial Process (CTP).
- Expert level cross functional awareness.
- Proven success in using oral/written communication skills to influence, inform, or guide others.
- Fosters a continuous learning mindset.
- Computer skills - Microsoft applications including (but not limited to), Word, Excel, PowerPoint.
- Proficiency in study tools including electronic system skills – e.g. CTMS / eTMF
Management Competencies
- Leadership/influence and negotiating management skills.
- Ability to effectively lead a cross-functional team in a matrix environment.
- Time management skills - ability to effectively multi-task and set priorities for self and assists others with the same.
- Has the command of the projects, the ability to zoom in and out as the situation demands and deliver high quality presentations to senior and executive leadership within and outside of BMS (as appropriate).
- Has critical thinking skills for problem solving and the lateral and strategic thinking capacity to drive the study(ies) and understanding the upstream, downstream and lateral implications of decisions that affect study outcomes and timelines.
- Proven problem-solving skills to address and overcome complex safety and compliance related issues during clinical program implementation and execution.
- Excellent negotiating and influencing skills.
- Adaptable and flexible—willing/able to adjust to multiple demands and shifting priorities and demonstrates ability to meet day-to-day challenges with
confidence and professionalism.
Travel Required
Up to 25%
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.