Job Details

Manager, Training & Instructional Design Specialist

Manufacturing/Ops

icon-location-marker Manati - PR - US
Posted 20 days ago Full_time R1583437

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position: Manager, Training & Instructional Design Specialist

Location: Manati - PR

Key Responsibilities

  • Administers the Site Qualification and On the Job Training Program in terms of compliance with Corporate policies.
  • Become a subject matter expert (SME) in the assigned operating and/or support area (Sterile and Non Sterile Operations, Warehouse, QC Laboratories, Engineering, etc.) in order to gain the ability to deliver training and provide knowledge transfer.
  • Develops trainers in the operating areas including (but not limited to) Warehouse, QC, Manufacturing, Engineering, Maintenance to coordinate training throughout the plant.
  • Actively builds collaborative relationships partnerships with all levels of the organization in the identification and implementation of learning solutions.
  • Plans and co-facilitates classroom training sessions and learning labs focusing on a wide variety of topics.
  • Provide guidance, expertise and consulting to functional managers and SMEs in the assessment of training needs, the design of appropriate training, development, and implementation, and the measurement of training effectiveness.
  • Demonstrates initiative, teamwork, commitment and follow-through with all training initiatives.
  • Works independently and, if issues or problems are identified, works with Management to resolve.
  • May work on assignments that are complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.
  • Designs regulatory training processes (GMP) needed at the plant.
  • Identifies and pursue opportunities to use technology to maximize and facilitate knowledge transfer.
  • Monitors effectiveness of knowledge transfer programs and makes needed corrections.
  • Monitors and audits the areas Qualification training programs (QC Laboratories, Warehouse, Manufacturing and Utilities).
  • Receives, evaluates Human Error Quality Events and recommends appropriate corrective and preventive actions (CAPA).
  • Monitors areas (QC Laboratories, Warehouse, Manufacturing and Utilities environmental tests) specific qualification annual plans.
  • Provides support in creating and reviewing qualification skills modules.
  • Harmonizes the site qualification training program with the Corporate Policies.
  • Reviews Work Instruction Procedures for Operations area or for equipment to harmonize them with the process reality and operational experiences.
  • Identifies and updates operators Learning Plans for qualifications tasks to ensure a systematic approach and compliance.
  • Aligns the qualification training program needs with Manufacturing and Quality Control areas.
  • Submits and approves DCA change requests and procedures.
  • Provides technical and regulatory trainings.
  • Coordinates and delivers training sessions.
  • Works with the site areas to update training requirements specifically based on the needs of the Manufacturing and Supporting areas.

Qualifications & Experience

  • Bachelor’s Degree in Science (Microbiology, Chemistry, Engineering or Pharmacy), Instructional Design, Business Administration, Industrial Organizational Psychology or Education.
  • Five (5) years of experience in the technical training field within the pharmaceutical manufacturing industry or a related field with at least two (2) years of experience in a similar function within a parenteral manufacturing facility.
  • At least two (2) years of instructional design and curriculum development experience.
  • Strong understanding of adult learning theory and a variety of learning methodologies with experience in instructor-led, virtual classroom delivery and e-learning formats.
  • Working experience with the ADDIE model or other instructional design methodologies.
  • Knowledge and ability to develop training programs and materials.
  • Strong analytical, problem-solving, and decision-making capabilities
  • Strong knowledge in Root Cause evaluation associated to human error.
  • Knowledge of aseptic manufacturing processes such as: aseptic filling, cleaning and sterilization and sterile filtration.
  • Experience using a Learning Management System (LMS).
  • Experience working with highly automated manufacturing areas.
  • Knowledge of cGMP’s, Safety and Environmental regulations.
  • Excellent oral, interpersonal, and written communication skills.
  • Excellent Presentation/delivery training Skills.
  • Proficient knowledge of Computerized programs (Microsoft Office including Word, Power Point, Excel and etc.).
  • Knowledge of GMP’s, FDA Regulations, documentation practices and manufacturing process.
  • Experience working with manufacturing documents, change controls and regulatory.
  • Fully Bilingual (English and Spanish) written and oral.
  • Excellent interpersonal skills required.
  • Willing to work irregular hours, rotative shifts, weekends and holidays
  • Occasional travel is required for seminars and projects.

BMSBL

#LI-Onsite

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.