Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 15 years of involvement in cell therapy and strategic collaborations.
The Cell Therapy Specialist is an individual contributor role responsible for achieving commercial objectives for the Cell Therapy business through excellence in account and area planning, execution and collaboration with all stakeholders to provide a seamless and differentiated patient experience. This role will serve as the main point of contact for the CAR T treatment sites and lead the development of the area-level and account-specific plans coordinating the deployment of resources tailored to meet the customer needs.
For this position the company seeks a highly engaged team player with strong entrepreneurial and leadership skills who can establish our CAR T therapies to be highly successful in the cellular therapy marketplace.
This position is head office based.
Key Responsibilities
Lead commercial activities and maximize CAR T value for patients
・Responsible for assessing, cultivating and managing customer relationships across a broad set of stakeholders within assigned accounts and area to ensure achievement of commercial objectives for cellular therapy business.
・Responsible for the development of a customized site/area-specific account plan coordinating the deployment of resources to meet the customer needs and ensure a seamless and differentiated customer experience.
・Serve as the main point of contact for designated accounts and/or area and collaborate with cross functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues.
・Navigate complex account and area environments and understand the needs/issues of stakeholders at all levels and drive to solutions that address the needs.
・Collaborate and communicate regularly with cross functional partners to support the referral of appropriate patients to the treatment centers.
・Maintain and continuously develop both disease and product specific knowledge.
・Actively gains customer insights and provides timely feedback to cross functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks.
・Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities.
・Manage area TLs & plan/implement regional meetings for CAR T treating and referring sites under timely support by supervisor.
・Build cross-functional collaboration beyond Site Management team.
Qualifications/Knowledge Required
・Profound experience in the pharmaceutical/biotechnology industry (5+ years), with proven track record in different customer facing role(s).
・Hematology/oncology experience preferred.
・Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders and working with them to better serve patients
・Experience in managing multiple cancer center/university hospital accounts preferred.
・Logical & strategic thinking, Leadership to drive the product/indication, planning and organizing, building positive working relationships, good communication and negotiation skill, decision making
・Customer service oriented – quick responses, highly reliable, excellent follow up
・Demonstrated ability to effectively partner with leadership and key cross functional partners across the internal organization in order to implement key account strategies
・High degree of technical expertise and business acumen
・Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives
・Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers
・Thorough understanding of JAPAN compliance guidelines
・English communication skills preferred.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
