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Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary: The ARM Trainer is responsible for leading the training and development of the Access and Reimbursement Managers (ARMs) within their designated region. This role focuses on ensuring that ARMs are equipped with the knowledge and skills necessary to provide consistent and compliant patient access and reimbursement support for the BMS prioritized, enterprise portfolio. The ARM Trainer will work closely with the PASS Training Department, ARM Lead, field team and ADROs to align training initiatives with organizational goals and strategies.
Key Responsibilities:
Field Training: Conduct regional field training sessions to ensure ARMs are proficient in their roles and can effectively support patient access and reimbursement.
Training and Development: In conjunction with PASS Training Department, design, implement, and deliver comprehensive training programs for ARMs, focusing on patient access, reimbursement support, REMs program education, and specialty pharmacy education.
Collaboration: Collaborate with US Market Access (MAx), Access Strategy, Marketing, Brand Marketing, PASS Program Management, Legal, Compliance, Field Sales, MAx Account Executive Team, and other key internal matrix team partners to ensure training content is current and relevant.
Program Oversight: Provide oversight and direction for regional training initiatives, ensuring alignment with enterprise-wide goals and compliance standards.
Performance Evaluation: Assess the effectiveness of training programs through feedback, performance metrics, and continuous improvement initiatives.
Support and Guidance: Offer ongoing support and guidance to ARMs, addressing any training-related issues and providing additional resources as needed.
Innovation: Develop and implement innovative training methods and tools to enhance the learning experience and improve ARM performance.
Qualifications:
Bachelor’s degree in a relevant field; advanced degree preferred.
Minimum of 5 years of experience in patient access support services, reimbursement management, or a related field.
Proven experience in training and development, preferably within the healthcare or pharmaceutical industry.
Strong ability to design and deliver effective training programs.
Excellent communication and presentation skills.
Ability to collaborate with cross-functional teams and manage complex expectations.
Strong analytical skills and experience with data-driven decision-making.
Demonstrated success in leading and coaching individuals to achieve high performance.
Additional Information:
This role requires occasional travel to conduct field training sessions and meet with stakeholders.
The Regional ARM Trainer will partner closely with the MAx Training lead and MAx Field ADRO Director in addition to various internal and external partners to ensure the success of training initiatives.
This position reports to the Director, PASS Operations
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary:
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key Responsibilities:
Portfolio Promotion
Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
Prepares and successfully implements comprehensive territory and account plans.
Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
Fair & Balanced Scientific Dialogue:
Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
Maintains a high level of working expertise on emerging data for approved indications.
Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
Cross-Functional Collaboration:
Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience:
Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
Experience in cardiovascular required.
Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Strong selling and promotional skills proven through a track record of performance.
Key Competencies Desired:
Customer/commercial mindset
Demonstrated ability to drive business results.
Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
Demonstrated resourcefulness and ability to connect with customers.
Patient Centricity:
Understands the patient journey and experience.
Has a patient-focused mindset.
Scientific Agility:
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
Analytical Capability:
Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
Ability to use the Medical on Call technology effectively.
Being able to navigate and utilize the internet and online resources effectively.
Keeping up to date with technological advancements and changes.
Teamwork/Enterprise Mindset:
Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
Track record of balancing individual drive and collaborative attitude.
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LinkedIn Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Duties & Responsibilities:
- Prepare and implement all Standard Operational Procedures and Policies related to Facilities Management for BMS Hyderabad site.
- Oversee the upkeep of indoor plants and take necessary action if required.
- Oversee the pantry equipment and reprographic equipment operations, identify issues, and take necessary actions.
- Take rounds of the facility regularly to identify issues in Housekeeping/Security and Cafeteria etc. and escalate the same to service provider. Ensure service provider rectifies the escalations and reports.
- Be a part of the soft service Committee, Safety Committee, conduct monthly meetings with employees. Ensure escalations are noted and rectified.
- Be accessible for all FM related escalations/ issues at site.
Oversee the Helpdesk work process:
- Provide management advice to Helpdesk operators for escalated issues.
- Ensure immediate response to Priority Calls/ FM tickets.
- Ensure planning and execution of all preparation required for Conferences/meetings of the BMS Hyderabad as well as VIP visits scheduled at site.
- Ensure approving Visitor entry tickets.
- Track and report Helpdesk SN tickets and escalate pending issues/bottle necks.
Oversee the Mailroom process:
- Provide management advice to Helpdesk operators for escalated issues.
- Prepare and report Trackers/delays.
Oversee the Front Office function:
- Ensure visitors are promptly attended to by the Front Office Executives (FOE).
- Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep.
- Ensure the FOE has placed newspapers and magazines in the reception.
Oversee the Housekeeping Services:
- Seek data on turnout and attendance from Service provider on daily basis.
- Take facility rounds and update HK in charge on rectifications.
- Meet the housekeeping in charge to discuss and communicate priorities for the shift and address complaints.
Oversee Cafeteria Services:
- Conduct Cafeteria Committee meetings.
- Work with Service provider on implementing the minutes of meetings and corrective actions.
- Ensure that the caterers maintain the highest standards of hygiene in the services area.
- Ensure that the quality and quantity of the food supplies meet the BMS standards.
- Track consumption analysis daily.
Hospitality Services:
- Implement and review standards of services provided in housekeeping and catering.
- Provide logistic support for events and visitor management.
Transport Services:
- Oversee Transport operations.
- Plan and deploy transport operations across DC’s.
- Explore innovative ways/alternative in transport management.
- Work with service providers to address business continuity scenarios.
- Negotiate and execute corporate deals with travel vendors.
- Negotiate all terms and conditions with travel vendors.
- Improve overall operational efficiency and SLA adherence.
Administration and logistics Services:
- Review and recommend facilities/ Transportation related bills and documents for approvals.
- Liaise with concerned authorities for regulatory compliance and company requirements.
- Negotiate deals with vendors.
- Review cost control measures for all areas and nurture vendor relations.
Infrastructure:
- Coordinate with infrastructure team, suppliers, vendors, and service providers for timely and quality delivery of infrastructure.
- Liaise with all regulatory bodies for obtaining statutory/ mandatory approvals and consents.
- Oversee the progress of the project and report to Infrastructure department.
- Certify invoices of vendors for payment.
Systems Process and Initiatives:
- Participate/ represent company in community initiatives.
- Standardize operational processes and strengthen periodic process audits.
- Ensure provision of quality service standards.
- Explore & facilitate improvement of services & new technology for enhanced efficiency.
- Coordinate with internal teams for DC-EC initiatives.
- Plan and adopt improvement initiatives as per company requirements.
Vendor Management:
- Manage relationships with all facility management vendors and service providers.
- Conduct regular vendor performance reviews and implement corrective actions as necessary.
- Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
Emergency Preparedness:
- Develop and implement emergency response procedures and protocols.
- Coordinate drills and training sessions for emergency situations.
- Ensure compliance with all safety and emergency regulations.
Environmental Sustainability:
- Implement sustainability initiatives to reduce environmental impact across facilities.
- Monitor energy consumption and waste management practices.
- Explore and implement green technology solutions where feasible.
Space Management:
- Optimize space utilization and efficiency within the facilities.
- Plan and coordinate office relocations, renovations, and expansions.
- Maintain accurate records of space allocation and utilization.
Health and Safety Compliance:
- Ensure compliance with all health, safety, and environmental regulations.
- Conduct regular inspections to identify potential hazards and ensure corrective actions are taken.
- Coordinate safety training programs for employees and contractors.
Financial Management:
- Monitor and manage budgets related to facilities management.
- Review financial reports, invoices, and expenditures.
- Identify cost-saving opportunities without compromising quality.
Technology Integration:
- Implement and manage facility management software systems.
- Explore and adopt new technologies for enhanced operational efficiency.
- Ensure integration with other company systems for seamless data flow.
Employee Engagement:
- Foster a positive work environment through effective communication and engagement initiatives.
- Organize employee recognition programs and events.
- Solicit feedback from employees to improve facility services.
Continuous Improvement:
- Lead continuous improvement initiatives across facility management functions.
- Conduct root cause analysis for recurring issues and implement preventive measures.
- Drive innovation and best practices within the facilities management team.
Experience and Qualifications:
BA/BS degree in a concentration related to facilities management or minimum 7-9 years relevant work experience candidate to provide Facilities Management support to BMS Hyderabad site. This role ensures timely completion of all FM reports, ensures implementation of SOPs and Policies across site.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
The Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of BMS’s clinical and commercial autologous cellular immunotherapy products. They will serve as BMS cell therapy treatment center’s main point of contact for patient scheduling and will resolve real-time operational issues related to transportation, manufacturing, distribution, and administration.
Responsibilities
The primary duty of the Specialist, Scheduling and Cell Logistics is to execute day-to-day operations (>= 95% of time). Participation in projects and working groups is a growth opportunity as operations permit, considering performance and alignment with development plan.
- Act as initial and primary scheduling point of contact for apheresis centers, treatment sites, manufacturing sites, couriers, and other partners
- Create and maintain patient schedules in coordination with apheresis centers, manufacturing sites, treatment sites, and third-party logistics
- Monitor collection, delivery, transportation, and manufacturing activities
- Troubleshoot and develop plans of action for issues throughout the patient journey
- Interact with internal and external stakeholders over the phone and email
- Ensure a positive end-to-end customer experience
- Execute escalations and exception processes such as product returns, product replacements, and out of spec product
- Input and maintain transactional data related to patient schedules within BMS’s scheduling system
- Train treatment sites on patient scheduling processes as assigned
- Document feedback from customers and partners as received
- Create and maintain master data in account management system
- Actively participate in tactical and other meetings as assigned
- Facilitate daily operations activities and meetings including shift turnover on rotating basis
- Provide real-time scheduling portal support to external users
- Monitor and triage requests and issues within the case management system
- Lead meetings with clinical and commercial matrix teams as assigned
- Comply with applicable SOPs, work practices, and other documentation
- Establish and maintain a trusted relationship with BMS commercial matrix team, clinical partners, and treatment sites as assigned
- Accountable for individual performance
- Execute project tasks as assigned
- Execute working groups tasks as assigned
Qualifications
- Bachelor’s degree
- 3 years of work experience
- Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain preferred
- Highly self-motivated, self-aware, and professional
- Able to work independently and in groups
- Flexible in responding to quickly changing business needs
- Exceptional customer service orientation
- Skilled at managing tense situations and de-escalation
- Eager to work with teams from other regions and cultures
- Able to share workspace for independent and collaborative work
- Strong sense of ownership and accountability
- Fluent reading, speaking, and writing skills required in English and Japanese
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
The Manager for the QA Sterility Assurance group is an individual contributor responsible for quality oversight of the site contamination control strategy, including Environmental Monitoring (EM). This position reports to the Associate Director of Quality Assurance Sterility Assurance at Cell Therapy Manufacturing: Bothell.
Responsibilities/Duties:
• Quality oversight and support for contamination control programs such as environmental monitoring, cleaning and disinfection, gowning, access and flow, facility modifications, qualifications, disruptions, and shutdowns.
• Quality oversight and support for Microbiology QC Testing Methods. Review and approve associated document revisions, protocols, reports, testing plans,
• Review and approve investigations/ CAPAs / effectiveness checks associated with the manufacturing site including but not limited to environmental monitoring excursions (EME), aseptic personnel qualification (APQ), aseptic operations, cleanrooms, utilities, and Microbiology laboratory.
• Quality Oversight and Management of Environmental Monitoring Trending Program. Author or Review and approve EM and Utility trending reports at designated frequencies (i.e., quarterly, and annually).
• Review and approve qualification lifecycle documentation associated with manufacturing cleanrooms, water and gas utilities, including but not limited to environmental monitoring process qualification (EMPQ), aseptic process simulation (APS), airflow visualization (AVS), cleanroom reclassification (CRC),
• Creation and Revision of technical documents (SOPs, Risk Assessments, Reports, Protocols, etc.). Quality Approvals of documents created by others.
• Quality oversight and approvals for disruptions and shutdowns to the cleanroom environment.
• Facilitate and/or approve quality risk assessments and technical reports associated with the contamination control strategy (CCS), including but not limited to disinfectant efficacy testing (DET), drug product process and facility microbial risk assessments.
• Review and approve or provide impact assessment for site change controls. Author impact assessments for complex level site change controls and EMPQ assessments.
• Support the Contamination Control Strategy, Quality Initiatives, and Identify continuous improvement opportunities. Support execution of site/team improvement goals and projects related to environmental and contamination control programs. Perform associated quality approvals as required.
• Routinely recognize and resolve Quality issues; propose solutions for complex issues and work with management to resolve.
• Support internal and external inspections as required. Participate in the preparation and execution of corrective and preventative actions related to inspection findings. Perform associated quality approvals as required.
• Maintain compliance with assigned learning plan. Support development of training content.
• Act as Subject Matter Expert and provide guidance/ coaching to less experienced staff with atypical microbial events.
• Lead meetings and represent function at cross functional and network meetings. Share data/ knowledge within team, and across site and network.
• Ability to collaborate with cross-functional team members on projects related to contamination control program. Build and maintain strong relationships with partner departments.
• Perform other tasks as assigned.
Specific Knowledge, Skills, Abilities:
• Excellent verbal and technical writing skills with advanced ability to prepare written communications and present complex technical data to management with clarity and accuracy.
• Ability to research, understand, interpret, and apply internal policies and regulatory guidelines.
• Demonstrated experience with interpreting complex data, results, and problems with multiple variables and critically assess and provide feedback on proposed solution and required documentation.
• Demonstrated experience to critically review investigation reports, interpret results, and assess and challenge technical conclusions consistent with Quality risk management principles.
• Ability to work in a fast-paced team environment and lead peers through changing priorities.
• Ability to think strategically, meet deadlines and support work prioritization.
• Able to independently work across functional groups and teams to ensure requirements are met.
• Self-motivated and ability to motivate and foster a positive team environment.
• Confident in making decisions, able to anticipate Quality issues and proactively solve problems.
• Curious with ability to think critically to create innovative solutions.
• Proficient computer skills with knowledge of several digital tools like MS Office, etc., and ability to learn and work with new software applications.
Education/Experience/ Licenses/Certifications:
• Bachelor's Degree in Microbiology, Biology, STEM, or related science.
• 6+ years of relevant cGMP experience or equivalent combination of education and experience in a regulated industry, preferably with 2+ years of Contamination Control and Quality assurance experience.
• Experience in Quality Control or Quality Assurance function in a cGMP manufacturing operation. Experience with Aseptic Processes and Practices, Contamination Control, Risk Management, and Quality Systems.
• Experience in FDA/EMA regulations in biopharmaceuticals or cell therapy manufacturing.
• Demonstrated ability to collaborate and lead cross-functionally to develop and maintain strong business partner relationships.
• Demonstrated experience with electronic systems and databases.
• Demonstrated experience with root cause analysis and risk management tools such as 5-WHY, Human Error Prevention, Fishbone Analysis, FMEA, PrHA, etc.
• Demonstrated experience with electronic document and validation documentation systems.
The starting compensation for this job is a range from $92,000 to $121,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Careers Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
BMSCART
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Medical Affairs
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
The primary role of Genitourinary (GU) MEL is to engage in meaningful peer-to-peer scientific dialogue with healthcare system National Thought Leaders (NTLs) within a defined geography.
The MEL conducts critical activities that support advancing science, educating on evolving clinical practices, transforming science into patient care, and facilitating the development of new research collaborations (including Investigator Sponsored Research and Real-World Evidence generation). The role collaborates with colleagues on capturing medical insights and acts as a therapeutic area resource to cross-functional partners. Engagement with TLs should be aligned with medical strategies, and the role should provide insights back to home office to inform strategy.
This role is field-based. It is anticipated that the employee will spend ~ 50-60% of the time in the field interacting with external stakeholders, including investigators and clinical thought leaders while supporting internal stakeholders and maintaining a high level of therapeutic expertise.
Key Responsibilities
Engaging in high-quality peer-to-peer scientific dialog with key National thought leaders in GU cancers focused on pre- and peri-launch period.
Medical Strategy Advisory
Collaborates with NTLs to identify and generate insights on evolving care paradigms to inform medical strategy.
Provides strategic input into materials for national medical congresses. Collects meaningful medical insights and communicates to support strategy development and business decisions.
Evidence facilitation
Facilitates scientific partnerships and research collaborations in collaboration with Global Drug Development (GDD).
Provides recommendations and insights to the clinical development team on study feasibilities within the therapeutic area based on knowledge of the field and through direct contacts with potential investigators, as agreed with home office medical and Global Development Operations.
Proactively leads BMS major evidence readouts to investigators partnering with GDD. Reactively discuss major evidence readouts with other thought-leaders.
Liaises with large key accounts to understand clinical levers and barriers to patient access in the context of clinical trials.
Medical engagement
Effectively collaborates and communicates with NTLs to gain insights into the clinical landscape.
Engages in scientific and clinical conversation to ensure the development of a product/disease area-focused medical plan that translates into effective launch and Life Cycle Maintenance (LCM) activities.
Engages with medical societies, Patient Advocacy Groups, and guideline discussions as appropriate.
Engage account-level decision makers in selected Academic Medical Centers to help identify barriers and solutions to improve patient care and outcomes.
Required Qualifications & Experience
MD from top clinical practice and hospital-academic centers
10+ years of relevant experience with emphasis on GU cancers
Proven record of developing high impact peer-to-peer engagement and influence with high impact NTLs.
Strong Oncology experience required, consisting of 1) Scientific or clinical area, patient treatment trends, clinical landscape, 2) Clinical trial design and process 3) National and regional healthcare and access environment
Working in a scientific and/or clinical research environment.
Deep understanding of TL environment and needs.
Key Competencies Desired
Scientific Agility
Ability to engage in a peer-to-peer dialog about data in a fair and balanced way
Expert knowledge of clinical practice and evolving healthcare delivery models
Ability to understand and critically appraise scientific publications
Knowledge of clinical trial design and methodology, including Good Clinical Practices and ethical, governmental, and regulatory requirements.
Understands treatment paradigms and can frame information in a convincing way that resonates with physicians
Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients
Strong learning mindset, passion for science, and staying current with the latest data
Patient-centricity
Understands the patient journey and experience
Able to adopt a patient-focused mindset, making patients a top priority
Exhibits genuine care for patients
Customer/Commercial mindset
Winning Mindset: results-oriented, positive, resilient attitude, able to quickly adapt in an ever-changing environment
Demonstrated ability to drive organizational performance
Experience identifying, engaging, and cultivating relationships with TLs
Demonstrated ability to influence matrix organization and problem-solving mentality
Teamwork/Enterprise mindset
Ability to work independently and act as a team player by developing strong rapport and working relationships with external and internal stakeholders
Knowledge of the national healthcare and access environments.
Deep knowledge and experience of RWE
Be a representative of BMS in all interactions with external stakeholders
Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
The starting compensation for this job is a range from $270,000 - $305,000, plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our BMS Career Site.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
#LI-Remote
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Human Resources
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Job Summary
The position of Senior Specialist, Benefit Operations plays a central role in managing and coordinating the administration of all company-sponsored health and welfare benefits and wellness programs for Brazil and Ireland. This position provides support and works collaboratively with internal People Services teams, including Payroll, Communications, HR Business Partners and Workforce Administration, as well as external partners such as benefit administrators, insurance carriers, vendors, and brokers. Ultimately, our goal is to provide an exceptional customer experience, ensuring our benefit programs are not only effective and efficient, but also contribute to the well-being and success of our workforce and the broader community they support.
Essential Functions:
Responsible for implementations, enhancements, testing, deployment, execution, administration and communications of the Bristol-Myers Squibb (BMS) benefit plans and systems.
Partner with Benefit Strategists and Service Delivery Management to determine feasibility to successfully operationalize proposed benefit additions or modifications. Participate in implementation meetings and provide SME knowledge of benefit operations, plan requirements, vendor deliverables and project plans.
Oversee the daily administration of all company benefit, wellness and pension programs.
Identify opportunities for process automation, reducing manual tasks and creating streamlined and efficient processes.
Serve as main point of contact for our benefit administrators, carriers and vendors for all operational activities, including understanding of plan requirements.
Collaborate with internal and external partners (Communications, Payroll, Benefit Administrator, etc.) to ensure the successful planning and execution of enrollment windows. Analyze enrollment data to identify trends and opportunities for improvement.
Utilize ServiceNow ticket system to research and provide case resolution.
Compile and present relevant data for second-level appeals.
Review and make timely updates to employee reference materials and Knowledge Articles.
Prepare and submit and/or oversee vendor preparation of required government filings.
Prepare financial reports as needed. Create and manage POs. Process, audit and reconcile invoicing for carriers, vendors, etc.
Assist with internal and external audits and benefit surveys, as required.
Coordinate M&A activities for Benefit Operations (employee data load date coordination, requirements and enrollment windows, plan for specific M&A concessions, obtain data for Prism reports and historic archiving requirements, etc.)
Collaborate with internal partners, carriers and vendors, to create and provide training and resources for benefits offerings, including webinars, workshops and informational materials.
Monitor and analyze employee benefits utilization, costs and trends to identify opportunities for cost-saving, optimization and program improvements.
Stay informed about industry best practices, emerging trends and regulation changes as it pertains to benefit operations.
Special projects and seasonality of work may require the ability to work more than a 40 workweek.
Education:
Bachelor’s degree in Human Resources, Business Administration or related field or equivalent experience.
Position related professional certification(s) preferred.
Experience:
Minimum of 5-7 years of experience in benefits administration, Brazil and Ireland experience preferred.
Experience with benefits administration software and HRIS platforms required, familiarity with Workday and Darwin preferred.
Prior experience implementing new benefit technologies, upgrading systems and operational redesigns strongly preferred.
Skills:
Strong analytical and MS Excel skills with exceptional attention to detail and the ability to interpret and present complex benefits data.
Excellent written and verbal communication skills, with the ability to breakdown and explain complex benefits information to stakeholders at all levels.
Exceptional project management and organizational skills with the ability to manage multiple priorities and deadlines.
Agile workforce requires the ability to work in a highly collaborative, multifunctional team environment and the ability to deliver on individual goals with minimal supervision.
Fluent in English required, bilingual in Brazilian Portuguese strongly preferred.
Work Environment:
Ability to work in a typical office environment.
50% hybrid work schedule.
Occasional travel may be required, but not part of typical work requirements.
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Human Resources
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Job Summary
The position of Senior Specialist, Benefit Operations plays a central role in managing and coordinating the administration of all company-sponsored health and welfare benefits and wellness programs for Spain and Portugal. This position provides support and works collaboratively with internal People Services teams, including Payroll, Communications, HR Business Partners and Workforce Administration, as well as external partners such as benefit administrators, insurance carriers, vendors, and brokers. Ultimately, our goal is to provide an exceptional customer experience, ensuring our benefit programs are not only effective and efficient, but also contribute to the well-being and success of our workforce and the broader community they support.
Essential Functions:
Responsible for implementations, enhancements, testing, deployment, execution, administration and communications of the Bristol-Myers Squibb (BMS) benefit plans and systems.
Partner with Benefit Strategists and Service Delivery Management to determine feasibility to successfully operationalize proposed benefit additions or modifications. Participate in implementation meetings and provide SME knowledge of benefit operations, plan requirements, vendor deliverables and project plans.
Oversee the daily administration of all company benefit, wellness and pension programs.
Identify opportunities for process automation, reducing manual tasks and creating streamlined and efficient processes.
Serve as main point of contact for our benefit administrators, carriers and vendors for all operational activities, including understanding of plan requirements.
Collaborate with internal and external partners (Communications, Payroll, Benefit Administrator, etc.) to ensure the successful planning and execution of enrollment windows. Analyze enrollment data to identify trends and opportunities for improvement.
Utilize ServiceNow ticket system to research and provide case resolution.
Compile and present relevant data for second-level appeals.
Review and make timely updates to employee reference materials and Knowledge Articles.
Prepare and submit and/or oversee vendor preparation of required government filings.
Prepare financial reports as needed. Create and manage POs. Process, audit and reconcile invoicing for carriers, vendors, etc.
Assist with internal and external audits and benefit surveys, as required.
Coordinate M&A activities for Benefit Operations (employee data load date coordination, requirements and enrollment windows, plan for specific M&A concessions, obtain data for Prism reports and historic archiving requirements, etc.)
Collaborate with internal partners, carriers and vendors, to create and provide training and resources for benefits offerings, including webinars, workshops and informational materials.
Monitor and analyze employee benefits utilization, costs and trends to identify opportunities for cost-saving, optimization and program improvements.
Stay informed about industry best practices, emerging trends and regulation changes as it pertains to benefit operations.
Special projects and seasonality of work may require the ability to work more than a 40 workweek.
Education:
Bachelor’s degree in Human Resources, Business Administration or related field or equivalent experience.
Position related professional certification(s) preferred.
Experience:
Minimum of 5-7 years of experience in benefits administration, Spain and Portugal experience strongly preferred.
Experience with benefits administration software and HRIS platforms required, familiarity with Workday and Darwin preferred.
Prior experience implementing new benefit technologies, upgrading systems and operational redesigns strongly preferred.
Skills:
Strong analytical and MS Excel skills with exceptional attention to detail and the ability to interpret and present complex benefits data.
Excellent written and verbal communication skills, with the ability to breakdown and explain complex benefits information to stakeholders at all levels.
Exceptional project management and organizational skills with the ability to manage multiple priorities and deadlines.
Agile workforce requires the ability to work in a highly collaborative, multifunctional team environment and the ability to deliver on individual goals with minimal supervision.
Fluent in English and Spanish required, bilingual Portuguese preferred.
Work Environment:
Ability to work in a typical office environment.
50% hybrid work schedule.
Occasional travel may be required, but not part of typical work requirements.
#LI-Hybrid
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Key Responsibilities
- Develop brand strategies and directions:
- Collaborate with cross-functional team to uncover insights and develop brand plans for new and existing products
- Work with cross function team to identify potentials for new brands and to build a robust launch strategy as well as the launch readiness and achievement of key business objectives post-launch
- Develop launch trackers for each new product launch and ensure KPIs are met
- Ensure robust brand strategy execution:
- Develop marketing messages, positioning and communication materials that are consistent with product label, positioning and product strategies
- Effectively analyze customer insights, brand performance, market trends & competitive response to address key challenges and capitalize on prioritized business opportunities
- Understand key marketing performance metrics and tracking tools to provide market research, forecasts, competitive analyses, and campaign results
- Evolve strategy by partnering with Worldwide Commercial Team, and learning best practices from other BMS markets
- Manage national and regional top TL engagement, understands TL academic insights, develops TL advocacy for brands
- Utilize a broad set of channels, e.g. surveys, field visits, customer engagement, research to gather deep customer insights, to gain holistic understanding of patient journey, treatment paradigm, treatment guidelines and deep understanding of the motivation and drivers of customer behavior
- Lead promotional activity planning and successful execution to win HCP advocacy through collaboration with sales, access, medical, and other cross-function teams
- Provide precise sales forecast numbers based on patient flows (as per BMS budget cycle) and ensure demand forecast accuracy
- Manage budget and investment of resources in line with strategy & objectives
- Collaborate with cross functional team members by sharing knowledge, experience, and insights across the team
- Conduct and manage internal staff training, sales team training
- Oversee market efforts with distributor team and ensure smooth execution of events and all KPIs being met
- Champion adoption of new capabilities (e.g., CE^3 analytics, content personalization)
- Understand and role model new capabilities and tools e.g., sharing knowledge, information, insights and experiences with new tools with the KAM team.
- Comply with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
- Bachelor’s degree in Science/Pharmacy/Medical related field, with MBA or other Advanced Degree Preferred
- Minimum of 8 years of pharmaceutical industry experience. Prior experience as a Product Manager with marketing experience, digital marketing experience strongly preferred including an understanding of reimbursement processes, access, and distribution environment.
- Proven track record demonstrating breadth and depth across strategy & marketing competencies, including contribution to strategic planning & execution of key deliverables
- Experience in mobilizing matrix team members, embracing teamwork, and project management within a cross-functional environment
- Strong interpersonal, communication and presentation skills including the ability to effectively and efficiently drive performance
- Proven ability to plan and manage budgets
- Ability to create a winning culture by motivating and enabling collaboration in the team to achieve key objectives in a complex and evolving market
- Hematology experience preferred, but not required
- Fluent in English
Key competencies desired.
- Change agility - The ability of individuals, teams, and organizations to adapt, respond, and thrive in the face of change and ambiguity.
- Scientific agility - Ability to understand the application of science to the business by staying up-to-date in the rapidly changing landscape of scientific advancement to address the needs and challenges of healthcare professionals and organizations.
- Teamwork/Enterprise mindset - An approach that prioritizes collaboration, shared goals, and collective success within a team or organization to deliver an exceptional customer experience.
- Digital agility - The ability to adapt, thrive, and excel in the rapidly evolving digital landscape harnessing digital technologies to increase customer engagement and overall competitiveness.
- Analytical mindset - An approach with a strong emphasis on critical thinking, logical reasoning, and data-driven decision-making to identify and capitalise on the best opportunities for BMS.
- Coaching mindset - An approach and attitude that focuses on empowering and developing others through guidance, support and encouragement helping individuals unlock their potential, overcome challenges, and achieve unrivalled impact with customers.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position: Therapeutic Area Specialist (TAS)
Therapeutic Area (TA): Cardiovascular
Location: US Field, Levittown, NJ
At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.
Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.
Position Summary
The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.
The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.
The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.
The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.
The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.
Key Responsibilities
- Portfolio Promotion
- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
- Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
- Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
- Prepares and successfully implements comprehensive territory and account plans.
- Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
- Fair & Balanced Scientific Dialogue
- Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
- Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
- Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
- Maintains a high level of working expertise on emerging data for approved indications.
- Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
- Cross-functional collaboration
- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
- Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
- Complies with all laws, regulations, and policies that govern the conduct of BMS.
Required Qualifications & Experience
- Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
- Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
- Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
- Experience in cardiovascular required.
- Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
- Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
- Strong selling and promotional skills proven through a track record of performance.
Key competencies desired
- Customer/commercial mindset
- Demonstrated ability to drive business results.
- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
- Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.
- Demonstrated resourcefulness and ability to connect with customers.
- Patient centricity
- Understands the patient journey and experience.
- Has a patient-focused mindset.
- Scientific Agility
- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.
- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.
- Analytical Capability:
- Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.
- Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.
- Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.
- Ability to use CE^3 to generate insights and do dynamic call planning.
- Technological Agility:
- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.
- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.
- Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.
- Ability to use the Medical on Call technology effectively.
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- Keeping up to date with technological advancements and changes.
- Teamwork/Enterprise mindset
- Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.
- Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.
- Track record of balancing individual drive and collaborative attitude.
- Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.
- As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.
Why You Should Apply
Around the world, we are passionate about impacting the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion, and integrity bring out our colleagues’ highest potential.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.
If you join the BMS Team as the TAS, there will be plenty of opportunities to develop your professional within the commercial and medical organisation
Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application during any part of the recruitment process, please direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Locations
Levittown, PA
Compensation Grade
EG-090
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.